- India’s thriving outsourcing industry looked for cover as two undersea cables in the Mediterranean that carry data and voice traffic broke down, and net surfers across the country battled a slow network and disruption of services.
- Trouble began on Wednesday(30th Jan) evening India time after two major undersea cables — SME 4 operated by a global consortium, and the Reliance Communications-owned Flag — snapped after an anchoring ship pulled them up 10 km off the coast of Egypt.
- Several firms have reported bandwidth declines upto 50%. The Internet Service Providers' Association of India estimated the bandwidth impact at 60%.
- Large parts of West Asia and India suffered Internet outages. Internet service providers and outsourcing companies took a hit.
- Employees from across BPO firms like HSBC, IBM Daksh, Barclays, Goldman Sachs, Citi Global, Genpact, 24/7 Customer, Wipro BPO, Infosys BPO, HP and AOL, feel the impact of the rupture was evident at work.
Showing posts with label Infosys BPO. Show all posts
Showing posts with label Infosys BPO. Show all posts
Thursday, January 31, 2008
IT/BPOs hit by internet crisis
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